Planning & Enhancement of Administrative Process

The secretarial is the actual administrative wing through which the work flow within the company is the hidden magic wand that runs the business and achieve the necessary communication between different departments, full secrets and all details concerning the pros and cons of the company and all matters related to the development of the company and the line of the direction to which all this information is located In the case of business managers, especially the secretaries who consider the executive and administrative hand of the higher administrative bodies that issue decisions, instructions and recommendations, while the secretaries are responsible for the transfer and implementation of these recommendations.

Office management is defined in English as a secretariat, a group of works that provides administrative assistance within the enterprise. It is also defined as the job that seeks to provide management with all information and data that contribute to the work environment in order to save time, effort and work to alleviate the burden. The secretarial function is one of the most important administrative functions in the work environment. This function is due to the industrial wealth of Europe. The secretarial staff is responsible for keeping confidential information with excellence. Honesty and credibility in the work and the ability to read and write as a prerequisite for access to this function, with the emergence of modern technologies and electronic tools, contributed to the development of secretarial work clearly, which led to increased importance as one of the important management concepts that reduce the pressure on work especially the pressure on managers and heads of departments through cooperation and coordination of all kinds of work from the preparation of meetings and discussions and other work and to provide the required information in a timely manner, office management has become a necessity can not be abandoned in the news of the successful systems.

By the end of the course, participants will be able to: