Course of the Techniques of Running the Daily Quality Processes According to the 6 Sigma Approach for Supervisors and Officials

This course provides a course of the techniques of running the daily quality processes according to the 6 Sigma approach for supervisors and officials. To all who wants to develop his experiences in running daily operations.

Successful service organizations in the modern era have begun in one way or another in the management of organizations in terms of mechanisms of work and methodology of thinking profit, And even if these institutions didn't do any work or activities that required them to invest their money or services, thus there are many aspects that different types of organizations are witnessing in terms of changes in management methodology and methods of application in the competition for excellence in work and following the total quality management, In order to reach high levels of customer satisfaction or beneficiaries, and the information institutions come  to enter this race in order to search for the satisfaction of customers from the information services available and then search for future services to meet their research and information needs. 6 Sigma is an administrative approach designed to reduce the standard deviation of the work line whether the product or service is intended or expected.

Therefore, this methodology main objective is to work to identify the defects in the exact form and stand on them and work to solve or avoid those defects and thus ensure a good and complete work performance.

By the end of the course, participants will be able to:

This course offers this course to the following categories:

• Managers of commercial institutions and companies.
• Heads of administrative departments and setting strategic plans.
• All employees in administrative departments.
• Business administration students in all universities.

After completing the program, participants will be able to master the following topics:

• Enable participants to implement the Sigma 6 approach effectively.
• Show the institution's ability to determine the financial savings that it derives from the same approach.
• Proper understanding of the organization's management of all operations, activities and services of the organization.