Strategic Planning, Quality Management, and Institutional Excellence

This course offers this training program in “Strategic Planning, Quality Management, and Institutional Excellence,” which aims to develop participants’ capabilities in the areas of strategic thinking, total quality management, and achieving institutional excellence in line with the best international practices and standards.

The course focuses on enabling participants to understand the integrated relationship between strategic planning, performance management, and quality, and how to translate the organizational vision into measurable implementation plans that support continuous improvement. It also helps build an organizational culture based on excellence, innovation, and enhanced operational efficiency through the use of modern analytical tools and globally recognized frameworks such as the Balanced Scorecard and the European Foundation for Quality Management (EFQM) Excellence Model.

By the end of the course, participants will be able to:

Target Audience

• Executive managers and department heads
• Planning and quality officers
• Organizational development staff
• Project management and continuous improvement professionals

Program Objectives

By the end of the training program, participants will be able to:

• Understand the concepts of strategic planning and analyze the internal and external environment of the organization
• Prepare and effectively implement strategic plans
• Apply the principles of Total Quality Management (TQM)
• Use institutional excellence models (such as EFQM), measure performance, and continuously improve processes