Supplier Relationship Management (SRM) Training Course

The Supplier Relationship Management (SRM) Training Course is designed to help professionals develop strategic partnerships with suppliers that improve business performance, reduce risks, and create long-term value. As part of our Logistics & Supply Chain Training Courses under the  category of Management, this course provides practical knowledge on managing supplier relationships through effective communication, performance measurement, and continuous improvement initiatives. Participants will gain a comprehensive understanding of procurement, supplier segmentation, and best practices for strengthening business partnerships.

This training also focuses on enhancing supplier performance through structured supplier evaluation, effective vendor collaboration, and well-managed contracts. Learners will explore proven techniques for resolving supplier issues, monitoring key performance indicators (KPIs), managing supplier risks, and developing mutually beneficial agreements that support organisational objectives. By the end of the course, participants will be equipped to build resilient supplier networks that contribute to operational excellence and sustainable supply chain success.

By the end of the course, participants will be able to:

Objectives

• Understand the principles and importance of Supplier Relationship Management.
• Develop strategies to improve supplier performance and supplier engagement.
• Learn effective techniques for supplier evaluation and supplier selection.
• Strengthen vendor collaboration to achieve shared business goals.
• Improve procurement processes through strategic supplier partnerships.
• Manage supplier contracts effectively to minimise risks and maximise value.
• Monitor supplier KPIs and implement continuous performance improvement.
• Identify and mitigate supplier-related risks within the supply chain.
• Enhance negotiation and communication skills with suppliers.
• Build long-term supplier relationships that support organisational growth.

Target Audience

• Procurement Managers and Purchasing Professionals
• Supply Chain Managers
• Logistics Managers
• Contract Managers
• Vendor and Supplier Relationship Managers
• Operations Managers
• Category Managers
• Strategic Sourcing Professionals
• Business Development Managers
• Anyone responsible for supplier management and procurement activities