Supplier Performance Measurement & Development Training Course

Supplier Performance that isn't measured tends to drift, quietly, until a missed delivery or a quality failure forces the conversation no one wanted to have earlier. Most procurement teams can describe a supplier as "good" or "difficult," but few can back that judgment with the KPIs and scorecards that would actually prove it, which means decisions about renewal, investment, and risk are often made on memory rather than evidence. The gap between a gut feeling and a defensible number is exactly where procurement excellence either takes root or quietly fails to.

The Supplier Performance Measurement and Development Training Course, is built for procurement and supply chain professionals who are ready to replace that gut feeling with structured measurement, disciplined supplier audits, and a genuine commitment to continuous improvement that turns underperforming vendors into reliable ones instead of simply replacing them.

By the end of the course, participants will be able to:

By the end of this course, participants will be able to:

• Apply supplier performance measurement principles to guide procurement decisions
• Define KPIs that reflect genuine operational and commercial supplier impact
• Build scorecards that track performance consistently across suppliers
• Conduct supplier audits that verify performance claims with evidence
• Apply continuous improvement methods to develop underperforming suppliers
• Embed procurement excellence practices into ongoing supplier management
• Use performance data to inform renewal, investment, and exit decisions
• Communicate performance findings constructively to suppliers and stakeholders

Target Group

• Procurement and supplier performance managers
• Category managers responsible for supplier oversight
• Supply chain professionals conducting supplier audits
• Quality and compliance professionals working with supplier evaluation
• Consultants supporting procurement excellence initiatives
• Professionals preparing for leadership roles in supplier performance management