Computer-Aided Facilities Management (CAFM) Systems and Digital Workplace Solutions Training Course

Ask a facilities team where a piece of equipment is, when it was last serviced, or how much space sits empty on the third floor, and the honest answer is often: it depends who you ask. That uncertainty is expensive. CAFM exists to remove it — giving facilities teams a single, structured source of truth for space, assets, and maintenance instead of scattered spreadsheets and institutional memory.

The value, though, lives in the details: how well CAFM software is configured, how rigorously asset tracking is maintained, and how tightly maintenance scheduling is integrated into daily operations. The Computer-Aided Facilities Management (CAFM) Systems and Digital Workplace Solutions training course, gets facilities professionals past the sales pitch and into the practical mechanics of running a CAFM system that teams actually trust and use.

Participants leave knowing how to evaluate facilities technology, configure a system around real operational needs, and turn CAFM from an underused database into a genuine decision-making tool.

By the end of the course, participants will be able to:

By the end of this course, participants will be able to:

• Explain the core functions and business value of CAFM systems within facilities operations.
• Evaluate CAFM software options against organizational size, complexity, and budget.
• Set up and maintain accurate asset tracking records within a CAFM platform.
• Configure maintenance scheduling workflows that support preventive and planned maintenance.
• Use CAFM data to support space management, occupancy planning, and reporting.
• Integrate CAFM with other facilities technology, including IoT sensors and CMMS platforms.
• Drive user adoption and data quality across facilities and workplace teams.

Target Group

• Facilities managers and CAFM system administrators
• Maintenance managers responsible for asset and work order data
• Workplace and space management professionals
• IT professionals supporting facilities management platforms
• Facilities directors evaluating or implementing CAFM solutions