Module 1: Fundamentals of Airport Facilities Management
- Definition and scope of Airport Facilities Management
- Role of facilities management in airport operations
- Airport facility management structures
- Strategic and operational facilities management
- Responsibilities of airport facilities managers
- Relationship between facilities and airport operations
- Key challenges in managing airport facilities
Module 2: Airport Terminal Operations
- Principles of terminal operations
- Terminal planning and operational coordination
- Passenger flow and circulation
- Check-in and baggage areas
- Departure and arrival facilities
- Boarding and gate operations
- Terminal capacity and space utilisation
- Operational continuity and service coordination
Module 3: Aviation Infrastructure Management
- Principles of aviation infrastructure management
- Airport buildings and supporting infrastructure
- Airside and landside facility interfaces
- Electrical and mechanical infrastructure
- HVAC and environmental control systems
- Water and drainage systems
- Fire protection and life safety systems
- Infrastructure reliability and resilience
- Critical infrastructure maintenance
Module 4: Airport Facilities Maintenance Management
- Airport maintenance management principles
- Preventive and corrective maintenance
- Planned preventive maintenance programmes
- Maintenance scheduling and prioritisation
- Building fabric maintenance
- Electrical and mechanical maintenance
- HVAC and plumbing maintenance
- Critical asset maintenance
- Maintenance work orders and documentation
- Contractor coordination and quality control
Module 5: Passenger Facilities Management
- Principles of passenger facilities management
- Passenger terminals and service areas
- Waiting areas and lounges
- Restrooms and hygiene facilities
- Accessibility and inclusive airport facilities
- Retail, dining, and commercial spaces
- Passenger information areas
- Facility cleanliness and service quality
- Improving the passenger experience
Module 6: Airport Asset and Lifecycle Management
- Airport asset management principles
- Asset registers and classification
- Critical airport asset identification
- Asset condition assessment
- Lifecycle cost analysis
- Asset replacement and renewal planning
- Risk-based asset management
- Capital investment planning
- Long-term aviation infrastructure planning
Module 7: Airport Safety, Security and Risk Management
- Airport facilities risk management
- Facilities-related hazard identification
- Airport health and safety requirements
- Fire and life safety management
- Emergency response procedures
- Security considerations for airport facilities
- Contractor safety management
- Incident reporting and investigation
- Risk assessment and mitigation
Module 8: Emergency Preparedness and Business Continuity
- Emergency planning for airport facilities
- Terminal operations during emergencies
- Utility failure response
- Power and water supply resilience
- Fire and evacuation procedures
- Business continuity planning
- Critical facility service continuity
- Emergency communication and coordination
- Recovery and operational resilience
Module 9: Energy and Sustainable Airport Facilities
- Airport energy management
- Energy-efficient building systems
- Sustainable terminal operations
- Water conservation
- Airport waste management
- Environmental performance monitoring
- Carbon reduction strategies
- Sustainable maintenance practices
- Resource efficiency and operational cost control
Module 10: Digital Airport Facilities Management
- Computerised maintenance management systems
- Building management systems
- Digital airport asset registers
- Facility management dashboards
- Smart airport technologies
- IoT-based facility monitoring
- Predictive maintenance
- Digital work orders and reporting
- Data-driven terminal operations
Module 11: Performance Measurement and Service Excellence
- Airport facilities management KPIs
- Measuring facility performance
- Maintenance performance indicators
- Terminal service quality measurement
- Passenger satisfaction metrics
- Contractor performance evaluation
- Cost and resource performance
- Facility audits and inspections
- Continuous improvement methodologies