Course in Management and Development of Quality and Institutional Excellence in Accordance with the Methodologies of Excellence

This course offers a Course in Management and Development of Quality and Institutional Excellence in Accordance with the Methodologies of Excellence, for anyone who wishes to acquire the skill of quality management and excellence in the work of institutions.

Many organizations suffer from internal problems and obstacles that reduce their ability to face competition and rise to reach the level of customers. These problems and other obstacles had a clear impact on the failure of many organizations and caused their collapse. They also caused weakness and confusion in other organizations, and thus their inability to compete with the increasing pressures that arise from the movement of variables in the past years, and from technological developments and economic, political and social transformations that changed the conditions of many societies and countries. Under the influence of the trend towards globalization, the movement of international trade and the growth of companies, management found itself facing difficult situations that require a complete review of its conditions in order to rebuild organizations on new foundations that aim to provide the necessary components to deal with the emerging conditions in the new world order. The concept of excellence management emerged to express the urgent need for a comprehensive approach that brings together the elements and components of building organizations on superior foundations that achieve superior capabilities in working to confront the variables and external conditions surrounding them on the other hand.

By the end of the course, participants will be able to:

Who Should Attend?

• Managers of commercial institutions and companies.
• Heads of quality and excellence management departments.
• All employees in administrative departments.
• Students of business administration colleges in universities.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Participation in evaluating the administrative system to identify strengths, maintain them, and identify improvement opportunities.
• Be able to develop and improve using evaluation results.
• Skills of prioritizing improvement opportunities.
• The concept of everyone's participation in achieving excellence.
• Skills in using performance improvement tools and methods.
• Processes of achieving outstanding performance and how to reach professionalism in it.
• Skills, methods, laws and tools for effective leadership.
• Methods and arts of self-leadership and ways to develop leadership skills.
• Experience in quality and excellence management in institutions.