Emotional Intelligence for Professionals

Emotional intelligence is a powerful constituent of effective leadership and management. The overall aim of this course is to help you gain awareness of yourself and how your behavior impacts others. Participants will discover ways of working with emotional intelligence that will help them to build trust and resilience, enhance individual and team performance, and lead for long-term success.

This course relies on the use of psychometrics to help participants identify their emotional intelligence abilities. The course also features the use of interactive exercises, group discussions, reflective exercises, and activities to help participants improve their competencies in emotional intelligence.

By the end of the course, participants will be able to:

• Explore the three aspects of emotional intelligence, the brain design, and the EI cycle.
• Develop self-awareness of one’s emotions and their impact on thoughts and behaviors.
• Develop greater self-control and self-management by practicing the five competencies.
• Develop social awareness, recognize emotions in others, and achieve rapport with your team.
• Develop the ability to manage others and practice inspirational leadership.

Managers, business professionals and individuals who have decided to learn and develop their emotional intelligence competencies to enhance as well as manage their relationships at work and in life.

• Emotional self-awareness
• Emotional self-control
• Managing emotions
• Emotional expression
• Emotional understanding
• Empathy
• Active listening
• Team effectiveness
• Organizational awareness
• Relationship building
• Conflict management style
• Tact, transparency, and emotional control
• Impact, influence, and inspirational leadership