This course offers a course in Performance Management. Given the positive relationship between individual employee performance and the overall performance of the organiza…
This course offers a course in Performance Management. Given the positive relationship between individual employee performance and the overall performance of the organization, the need has become clear for supervisors and managers to set goals and conduct evaluations in a clear and accurate manner. The role of direct managers is considered essential and critical in any performance management system.
This course is focused on individuals interested in human resource management policies, such as HR officers and executive managers. The training program aims to enhance the effectiveness of performance management systems, apply performance management tools, identify and manage talent, and motivate the workforce while increasing return on investment (ROI).
It also discusses the effectiveness of performance management, its tools, effective performance evaluation, and how to handle poor performance.
Course Objectives
By the end of the course, participants will be able to:
Objectives of the Performance Management Course:
Enhance and increase the effectiveness of performance management systems
Identify and apply performance management tools
Plan and manage learning, training, and development requirements
Identify and manage talent
Support employees in developing and planning their careers
Increase return on investment (ROI)
Determine clear development plans as part of the process
Conduct regular discussions throughout the performance cycle, including coaching, mentoring, feedback, and evaluation
Participants will learn essential techniques in job performance, fostering respect, building relationships, and resolving potential conflicts when necessary
Target Audience for the Performance Management Course:
Managers responsible for HR performance management policies and procedures
Executive managers seeking deeper understanding of performance management
All HR managers, including executives who lead teams and conduct performance evaluations
HR department staff
Graduates and individuals interested in this field
Course Outline
Performance Management Effectiveness
Introduction to Performance Management
HR processes that facilitate performance management
Organizational goals, team and individual performance, and organizational and individual development
Benefits of developing a learning, training, and developmental organization
Establishing an effective performance evaluation system
Performance Management Tools
Researching how to give and receive feedback
Collecting and using 360-degree feedback reports
Preparing a balanced scorecard
Performance training
Dealing with stress
Conducting an Effective Performance Evaluation
Clarifying the purpose of performance evaluation
Preparing for and managing performance evaluation meetings and follow-ups
Setting Key Performance Indicators (KPIs) and SMART goals
Personal development plans and continuous professional development
Managing/Dealing with Poor Performance
Assigning a positive/authority-oriented manager
Identifying poor performance and its causes
Addressing poor performance
Managing and handling conflicts
Using the organization’s disciplinary policy
Measuring Your Organization's Performance
The value of performance testing compared to other organizations
How to conduct a performance test
Working towards creating positive change
Evaluating your organization using SWOT analysis models and general external environmental analysis models
Course Format:
In-house training
Individual training
Group training
Hands-on training
Schedule & Fees
2026 Schedule & Fees
There are no public sessions remaining for the course this year. Please contact us if you wish to have a customized in-house session, or to find out how an additional public session can be scheduled.