Training Program in Office Management and Secretarial Development

The secretariat plays an important and vital role in organizations of all sizes and activities, and contributes to assisting decision-makers in organizations to bear their burdens so that the organization achieves its goals. Therefore, officials in organizations are keen to take great care in selecting workers in secretarial departments, because the secretary contributes effectively to improving the image of The organization is in front of the clients, hence the keenness of thinkers and writers to contribute to defining the qualities and characteristics that must be available in those who occupy secretarial positions. Determining the practical and applied aspects of the tasks and duties assigned to secretarial staff, where we will talk about the concept of secretarial, its importance, types and qualities of a successful secretary, and how to skillfully conduct and handle telephone communications. To organize the director’s files technically and in line with their nature and how to retrieve them.
Because of the importance of the secretary’s role in editing correspondence to the director, I thought that the portfolio should include materials related to writing correspondence according to the formal and objective rules. In this program, we will focus on advanced modern skills and the use of technology in the work of office managers and secretaries in line with the requirements of the times.
This program enables secretaries and office assistants to have a better understanding of the business environment in order to more effectively manage the essential functions of the office.

By the end of the course, participants will be able to:

Who should attend? 

• Personal assistants.
• Administrators.
• Secretaries.

How attendees will benefit? 

After completion of the course, delegates will be able to: 

• Specialties and obligations in the field of secretarial and office management.
• Necessary and self-required capabilities for secretarial and office management.
• Real and realistic practices of secretarial skills and the art of dialogue.
• Practical and technical practices in office management, writing reports and correspondence using modern methods.