Certificate in Supervising Security Operations (CSSO)

This course will provide security operatives, officers and managers with the fundamentals of conducting effective security operations.

It will address a wide variety of topics to enable all participants to understand and practice the skills required to carry out day-to-day security functions.

Participants will gain practical skills and techniques that can be implemented immediately back in to the workplace.

This course is highly interactive and includes group discussions, case studies and syndicate work. It also includes practical exercises that allow all participants to use the knowledge they gained to demonstrate their skills in conducting effective security operations.

By the end of the course, participants will be able to:

• Demonstrate and explain the skills and duties of a confident security officer
• Explain the relevant legislation/law that impacts the work of a security officer
• Explain the importance of emergency procedures within the workplace
• List the safety principles, procedures and policies, which are required within the workplace
• Apply good communication, customer care and negotiating skills
• Apply searching, patrolling and scene preservation skills
• Describe the use of access and egress control within the security officer role

Security officers, managers, team leaders and other individuals who require the skills and duties to perform or manage security roles within the workplace.

• Conducting risk assessment
• Managing physical security
• Access control systems management
• Patrolling
• Incident management
• Conflict resolution
• Security report writing