Managing Project Stakeholders

The overall aim of this course is to assist participants in identifying project stakeholders and managing their expectations. Participants will learn how to develop stakeholder management plans, stakeholder registers, and strategies for effectively engaging stakeholders in project decisions and execution. The course also aims at sharpening participants’ leadership, negotiation, communication, and conflict management skills to foster the appropriate stakeholder engagement in project decisions and activities.

The course uses a mix of interactive techniques, such as brief presentations by consultant and participants coupled with a number of psychometric assessments. The course also features the use of a number of group exercises and case studies followed by plenary discussions.

By the end of the course, participants will be able to:

• Categorize project stakeholders and build the stakeholder management plan
• Analyze the interest and influence of project stakeholders
• Arrange the stakeholder communication channels and manage stakeholder conflicts
• Choose the appropriate leadership style for each project stakeholder
• Apply win-win negotiation techniques with project stakeholders

Project managers, members of project offices, project sponsors, functional managers, senior management and individuals interested in project stakeholder management. This course is worth 30 Professional Development Units (PDUs).

• Managing projects
• Planning
• Leading
• Communicating
• Conflict resolving
• Negotiating

The following resources will be distributed during the course:

Project stakeholder management plans and templates - soft copy